Frequently-asked questions

What kind of test is this?

Arizona State University’s saliva-based testing is a federally approved qPCR (molecular) diagnostic test. If you need documentation to show that your test results came from a PCR test in a CLIA-certified lab, you can download a PDF here.


Where do I pick up a kit?

Pick up a Devils’ drop-off kit at numerous sites at several ASU and ASU-affiliated locations  Find the one nearest to you.


Do I need an appointment?

You do not need an appointment for Devils’ drop-off. Just grab a kit, read the enclosed instructions and provide your sample, then drop it off – it’s that easy.


Where do I drop off my sample?

Drop-off sites are available at numerous ASU and ASU-affiliated locations. Be sure to drop your sample off within eight hours of collecting it.


Where do I collect my sample?

Do not collect your sample near Devils’ drop-off locations. For your own safety and the safety of others, collect your sample stationary and socially distanced, preferably outside. You may also collect your sample alone in your dorm room, office or personal vehicle.


How do I register the barcodes on my sample tube?

Visit the registration page and follow the instructions to register your barcodes.


How do I create an account on ASUsalivatest.site?

ASU online students: Use agency code EDPLUS and input your student ID number in the ‘Employee Number’ field. 

Faculty and staff: Use agency code 2tzzr5xi and input your 10-digit ASU employee ID in the ‘Employee Number’ field.

ASU dependents: Use agency code SALIVATEST. Each dependent must have an account attached to a unique email address to use Devils’ drop-off. 

Fill out all required fields to create your account.

Note: If you have previously created an account for your dependent for ASU saliva testing, you do not need a new one for Devils’ drop-off. 


Who can use Devils’ drop-off COVID-19 testing?

Devils’ drop-off is available free of charge to all ASU students, faculty and staff. Dependents of benefits-eligible ASU employees are also able to use this program.


Who qualifies as a dependent of a benefits-eligible employee?

If you are a benefits-eligible employee, any family member who qualifies for coverage under your health insurance, regardless of whether they are covered, can use Devils’ drop-off.

Note: Children under 5 years old cannot receive saliva tests.


Where can I get a test if I don’t qualify for Devils’ drop-off?

COVID-19 testing options are available statewide. Visit the Arizona Department of Health Services to find a testing site near you.


I’m an online student, can I use Devils’ drop-off?

Devils’ drop-off is open to all students, but it may not be the most convenient option for online learners. For in-state online students that cannot easily access Devils’ drop-off locations for testing, schedule a free test at the Arizona Department of Health Services’ testing site at azhealth.gov/testing.


How do I collect a saliva sample?

The most crucial step in collecting your sample is to do it in a private location, away from crowds and high-traffic areas. Learn how to submit a quality sample for testing.


How much time do I have to drop off my sample?

After registering your two barcodes online, you have 24 hours to collect your sample and drop it off. You must drop off your saliva sample within eight hours of collecting it.


How will I receive my test results?

You will receive a text or email with instructions to log in to your portal account when your results are ready.

Students:

Log in to My Health Portal. Select Medical Records and then Labs to find your test results.

Faculty, staff, ASU online students and ASU dependents:

Log in to ASUsalivatest.site and select Lab Results to view your test results.


How long will it take to receive my test results?

Test results are available approximately 48 hours after your sample is collected from the secure Devils’ drop-off bin location.


When are the secure Devils’ drop-off bins collected for lab processing?

Secure Devils’ drop-off bins are collected once daily, and collection times vary depending on day and location.


How do I get a kit from a Devils’ drop-off vending machine?

To activate a Devils’ drop-off vending machine, first swipe your Sun card in the card reader. Then select a kit.


Will my recent COVID-19 vaccination impact the result of my ASU saliva test?

It’s important to continue to get tested. If you’ve recently received a COVID-19 vaccine, this will not affect your COVID saliva test result. You will still receive an accurate test result.

It’s also important to continue to practice health protocols. The two vaccines currently in distribution in the U.S. have shown about a 95% success rate in clinical trials, which means that despite getting the vaccine, 1 in 20 people may still contract a symptomatic COVID-19 illness when exposed. It is not currently known if the vaccine eliminates asymptomatic infection and transmission. Please note that full efficacy is achieved only after receiving both doses of the vaccine, with full immunity taking roughly two weeks to develop post-injection. If you have received only one dose, your risk of contracting the disease remains substantial.


Can I use Devil’s drop-off if I have symptoms?

If you are currently having or have recently had any symptoms, self-isolate and consult your medical provider. Students should schedule a telehealth visit with a Health Services medical provider for further guidance and testing instructions. If you require testing, the outdoor Devils’ drop-off sites can limit your exposure to others.


Can I drop off my sample tube at a drive-thru testing location?

No. Devils’ drop-off kits will not be accepted at drive-thru locations. However, there are outdoor Devils’ drop-off locations available at the four Phoenix metro area campuses. These locations are either accessible by vehicle or a short distance from parking. Find the nearest outdoor location to you on the maps page.


Can I drop off someone else’s sample?

Devil’s drop-off was designed with your safety in mind. For infection control and to avoid specimen contamination, please do not carry or handle anyone else’s sample unless you are dropping off your dependent’s sample.


A location is out of kits. How do I request more?

Call 480-884-1900 to report any problems with a Devils’ drop-off location.